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ACTION-FOCUSED STORYTELLING
OUR APPROACH TO INSIGHTS
We develop actionable insights for our clients by leveraging a diverse range of innovative research and analytics methodologies. Each output is fully customized to address the unique questions that you need answered to move your business forward.
As experts in a wide variety of tools and data types, we take a hybrid approach to answering these questions by studying a multitude of consumer touchpoints, resulting in a more accurate and holistic picture of the landscape you're interested in.
25+ TOOLS TO ANSWER EVERY & ANY QUESTION
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       SOCIAL LISTENINGBeyond share of voice and basic sentiment, we leverage social listening to understand attitudes and behaviors in unconventional ways. 
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       CONSUMER INSIGHTSOur access to consumer insight platforms aggregates syndicated survey platforms and inferred data to understand your target from every angle. 
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       PLATFORM DATAFrom social to search to site, we have a myriad of tools that allow us to understand what’s working and not working across a brand’s paid, earned, and owned ecosystem. 
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       PRIMARY & SECONDARYWhether it be trend reports, mobile surveys, or massive research databases, we embrace the latest and greatest as well as what’s tried and true. 
OUR CORE RESEARCH, ANALYTICS, & REPORTING OFFERINGS
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       TREND REPORTSKeeping your finger on the pulse of what is currently trending within the culture of your target consumer, as it relates to your category and their lifestyle more holistically. 
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       AUDIENCE PROFILINGCapturing a robust understanding of who is currently engaging with your brand on and offline, and understanding how that compares to your target profile. 
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       BRAND PERCEPTIONUnderstanding the key factors that are shaping perception surrounding a brand, looking beyond sentiment and share of voice, and measuring what really matters. 
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       CONSUMER PERCEPTIONDefining the key segments that exist within your target and establishing the unique attitudes, behaviors, and motivations that will inform how to effectively reach each of them. 
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       CONSUMER JOURNEYSEstablishing the consumer journey for a brand or category, and leveraging data to inform the distinctive traits of each stage and how to move consumers from one to another. 
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       ECOSYSTEM AUDITSLearning what’s working and not working for a brand across their marketing ecosystem in order to inform what they should start, stop, and continue doing. 
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       ONGOING MEASUREMENTReporting on KPIs across a brand’s owned, earned, and paid channels, as well as measuring the category and target consumer in the broader context. 
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       COMPETITIVE INTELLIGENCEGathering intel about the category and the competitive landscape in order to understand what is being done, who is consuming it, and how it is being perceived.